Richard Millington – Founder of Feverbee – Expert in Online Community Building (s3ep11)

Summary:

Richard Millington is the founder of FeverBee.
FeverBee uses proven social science to develop successful online and offline communities for B2B organisations around the world. Over the past 13 years, Richard has helped to develop over 250+ successful communities, including those for Facebook, Google, The World Bank, Oracle, Amazon, Autodesk, Lego, The United Nations, Novartis, and many more.
Richard is the sole author of the world’s most popular online communities blog and Buzzing Communities. Buzzing Communities has been widely cited as introducing best practice into developing successful online communities. Richard has delivered keynote talks in the USA, Canada, UK, Australia, France, Belgium, Spain, Italy, Turkey, Switzerland, Romania, Lithuania, and several others.
Richard focuses obsessively behind cracking the ‘social code’ driving successful social groups. FeverBee’s approaches combines cutting edge social psychology with advanced data insights and a library of repeatable case studies.
FeverBee shows organizations how to foster hosted online communities (not the social media kind) which can be used to identify and generate leads, increase repeat purchases, improve search rankings, drive a research agenda and resolve customer questions quicker than any customer service line.